Swept Review

Quick verdict

A strong fit for commercial janitorial operators who need to schedule, track, and communicate with cleaning teams across many sites, and to document quality with inspections and checklists. It is not an all-in-one field-service suite: there is no estimating/quoting, no sales CRM pipeline, no route optimization, and no client invoicing or payment collection, so businesses that need those will pair Swept with other tools.

Pricing in practice

Swept prices by the number of client locations you manage rather than by headcount — a meaningful distinction for janitorial operators who run large crews across a modest number of buildings. There are three published tiers, each billed monthly or annually, with up to 20% off for longer commitments. Entry pricing covers up to 15 locations, and the rate holds flat within each location band, so adding a cleaner to an existing site does not change the bill.

The Launch plan starts at $30/month and covers the operational core: crew scheduling, GPS time tracking with lunch and break capture, cleaning instructions, per-location security access, no-show alerts, payroll-ready reporting, and a Spanish-language mobile app with 100+ language translation. Optimize starts at $150/month, adding mandatory break compliance, geofencing, location-based messaging, and quality inspections. Scale starts at $225/month and unlocks what matters most to multi-site contract cleaners: checklists, travel-time tracking, profitability reporting, supply-request management, a client portal, client messaging, and one-time work-order scheduling.

Operationally, the tiering tells you where Swept expects you to land. Inspections sit in the middle tier, and checklists plus job-costing reports sit at the top, so a commercial janitorial company that wants Swept for its quality and profitability story should budget for Scale, not Launch. The From $30/mo (Launch plan) figure is the floor for a small, few-location operator, not the price you pay once inspections and profitability reporting are in scope. No tier includes client invoicing or payment collection, so billing your customers stays in a separate system.

Where swept is strong

Swept is workforce management purpose-built for commercial and janitorial cleaning, with strengths that cluster around running distributed crews rather than winning and billing work. Scheduling and shift assignment are the backbone: you staff recurring contracts and one-time work orders against specific buildings, and cleaners clock in from a mobile app they can operate in their own language.

Time tracking is the second pillar. GPS-based clock-in, geofencing, and break capture are designed to give you defensible labor records per site, which feed payroll reporting and, on the Scale tier, profitability reporting that shows whether an account is making money after labor. For a contractor managing dozens of sites at thin margins, labor cost per location is the number that decides which contracts to keep, and Swept is built to surface it.

Quality documentation is the third. Inspections capture photos, notes, and reports, and cleaner checklists translate into 100+ languages so a diverse crew can follow the same standard. Combined with two-way team and client messaging and supply-request tracking, this gives an operator a paper trail for both quality assurance and client accountability.

What Swept deliberately does not do is worth stating plainly: no estimating or quoting, no sales CRM, no route optimization, and no client invoicing or payments. This is a crew-operations and QA platform, not an all-in-one field-service suite.

What reviewers say

On Capterra, Swept holds a 4.3 out of 5 rating across 79 reviews — a moderate sample rather than a tiny one, so the recurring patterns are reasonably reliable, though not as deep as the largest field-service brands.

The positive themes track the product's focus. Reviewers repeatedly praise ease of use and an intuitive interface, and GPS time tracking with geofencing comes up often for employee accountability and organized scheduling. Multilingual, location-specific messaging is another favorite among operators with diverse crews, and the support team is frequently described as responsive.

The criticisms are also consistent. Multiple reviewers report technical issues — app crashes, slow performance, and loading delays — and a specific complaint recurs around a photo-upload cap that caused inspection reports to fail to submit. Feature-gap requests show up for checklists, work-order tracking, and more flexible reporting, and several reviewers point to limited third-party integrations, specifically the lack of API connections to accounting and CRM systems. GPS and geofencing accuracy draw occasional complaints. These themes are characterized from the review body; treat them as directional signals to probe in a trial rather than as verbatim endorsements.

Who should shortlist swept — and who should not

Commercial and janitorial operators are the clearest fit. If you clean offices, schools, medical buildings, or facilities under recurring contracts across many sites, Swept's per-location pricing, multilingual crews, inspections, and profitability reporting map directly onto how you run the business. Teams of a dozen cleaners and up, spread across buildings, get the most from the scheduling and time-tracking backbone.

Residential and maid services should shortlist with caution. Swept can schedule and track crews, but it has no quoting, invoicing, or payment collection — all central to a house-cleaning business that books and bills homeowners. Most maid operators will need a booking-and-billing tool alongside it, so consider whether a more consumer-oriented platform covers more of your workflow in one place.

Full-service or growth-stage companies that want estimating, a sales pipeline, routing, and invoicing in one system should not expect Swept to be that suite; adopters pair it with separate sales and billing tools. Very small operators can start on Launch cheaply, but should confirm that inspections and checklists — which live in higher tiers — are affordable before committing.

FAQ

How does Swept charge — per user or per location?

Per location. You pay for the number of client locations you manage, with rates holding flat inside each location band, so adding cleaners to an existing site does not raise the price. Entry pricing covers up to 15 locations.

Does Swept handle quoting and client invoicing?

No. Swept has no estimating, quoting, client invoicing, or payment collection. It centers on scheduling, time tracking, inspections, and communication, so billing your customers stays in a separate system.

Is Swept a good fit for a residential maid service?

Only partly. It can schedule and track crews and document quality, but the lack of client booking, invoicing, and payments means most residential and maid operators will need to pair it with a booking-and-billing tool.

What do the tiers unlock?

Launch covers scheduling and time tracking; Optimize adds inspections, geofencing, and location messaging; Scale adds checklists, profitability reporting, supply requests, a client portal, and one-time work orders. Commercial operators wanting QA and job-costing should plan for Scale.

External review evidence

Ratings are not blended into an overall score. Software directories such as Capterra collect verified reviews from cleaning business owners and operators, and they weight different things than the vendor's own case studies do.

Capabilities to verify

The vendor positions the product around the following workflows. Treat these as demo checkpoints, not proof that every feature is included in every plan.

• Scheduling and shift assignment for cleaning crews
• GPS-based time tracking and clock-in with automated payroll reporting
• Quality inspections with photos, notes, and reports
• Cleaner checklists with 100+ language translations
• Two-way team and client messaging platform
• Supply management/usage tracking and job-costing (profitability) reports
• Recurring job management and one-time work orders
• Mobile app for field cleaning staff

Research strengths and cautions

Demo checklist

1. Build a quote for a recurring cleaning job, then convert it to a scheduled visit and confirm it repeats on the right frequency without re-entry.
2. Dispatch a crew to the day's jobs and check that route order and each cleaner's schedule reach their phone.
3. Have a cleaner clock in, run a job checklist with photos, and mark the job complete from the mobile app.
4. Generate the invoice from the completed job, take a card/ACH payment, and confirm it posts without re-keying.
5. Request a written quote covering per-user pricing, payment-processing fees, which features are gated to higher tiers, and onboarding.

Official sources checked

• sweptworks.com homepage (product and features) ↗Checked July 17, 2026
• sweptworks.com pricing page ↗Checked July 17, 2026
• Capterra profile (rating and review count) ↗Checked July 17, 2026